Terms and conditions Cancellations: To book a tour, vacation package, or activity, full payment is required. A full refund minus $100 processing fee will be given for all cancellations more than 14 days before the trip. For cancellations less than 14 days prior to departure, the deposit is non-refundable.
Health and Safety: The day trips requires good physical fitness and mobility, or the ability to walk up to 1 mile over uneven terrain. The trip is suitable for people of all ages, though children below the age of 14 must receive prior approval. If you have health questions, consult your doctor for more information. The tour leaders must be advised in advance of any special health needs. Weather conditions can change without notice and it is the responsibility of the traveler to have proper clothing and equipment. We will provide a list for the clothing and gear recommended for the trip.
Hiking trips can be modified and can accommodate any skill levels. Please make sure to specify skill level upon booking so we can plan accordingly.
Backpacking trips are in the extreme backcountry of Yellowstone. Our guides will come equipped with bear spray and the training for extreme events. Please be aware that potential safety hazards in Yellowstone include wildlife, thermal activities, high altitude, and extreme weather conditions. These trips are trips of a lifetime but not without risk. Be aware.
Responsibilities and Conditions: We act only in the capacity of agent in all matters of transportation and tour operation. We are not responsible for delays, inconveniences, accidents, expense or mishap of any kind whatsoever resulting entirely, or in part, from the negligence of others or from causes beyond our control. We can accept no responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, quarantine, or other causes. All such losses or expenses will have to be borne by the participant, as tour rates provide for arrangements only for the time stated. The right is reserved to substitute accommodations or modes of transportation and to make any changes in the itinerary where deemed necessary or caused by changes in transportation schedules. We take no responsibility for special arrangements or problems incurred by persons physically unable to participate in the planned activities. No refund can be made for absence from the tour unless arrangements are made at the time of the booking. The right is reserved to decline, to accept or to retain any person as a tour member for any reason which affects the operation of the tour or the rights and welfare or enjoyment of the other tour members. We will not discriminate against any individual because of race, sex, creed or nationality.
Cancelled Trips: We reserve the right to cancel any trip if conditions arise that are beyond our control and adversely affects the well-being of the trip members. In such a case, a full refund of the trip cost is given, but we are not responsible for additional expenses incurred by members in preparing for the trip including flights and other travel expenses.